Ordering & Products
We supply a wide range of hand tools, automotive tools, power tools, tool storage, engineering tools, lifting & towing equipment, workshop essentials, and safety/workwear products.
Yes, we are an authorised distributor for major brands such as US PRO, BERGEN, BlueSpot, BRUNEL Tools, Milwaukee, Draper, TengTools, and more.
Yes. For trade/wholesale or bulk enquiries, please contact our support team for a custom quote.
Stock is updated frequently. If something is unavailable, contact our team and we’ll provide estimated restock dates.
Payment
We accept major debit/credit cards, PayPal, Klarna, ClearPay, ShopPay, Crypto & Snap Finance
Yes. All payments are processed securely using encrypted payment providers.
Delivery & Shipping
Yes, we offer fast UK-wide delivery, with many items shipped the same or next business day.
UK Standard: Typically 1–3 working days.
International: Usually 5–14 working days, depending on destination.
Once dispatched, you will receive tracking details by email or text
Returns & Refunds
You may return unused items in their original packaging within 30 days of delivery.
Contact our customer service team immediately. We will arrange a replacement or refund where applicable.
Faulty/damaged items: Covered by us.
Change of mind: Customer pays return postage.
Warranties
Yes. Most branded tools come with a manufacturer’s warranty. Specific warranty lengths vary by brand and product.
Customer Support
You can reach us via:
Email: sales@tools2udirect.com
Phone: 0333 050 1875
Account & Orders
No, you can check out as a guest. Creating an account helps you track your order history more easily.
Yes, as long as the order hasn’t been dispatched. Contact us as soon as possible.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.